DLT Corporation Sales Policies and Terms:

Orders:

Any questions or concerns about your order please email us at orders@dltcorporation.com.

We accept orders via telephone, fax, email, web, US Mail, and walk- in. Acceptance of your order is an agreement on your part toall of our wholesale policies and conditions of sale as listed on this page. When ordering, please specify catalog number, page number and size, and any other data available to ensure prompt and proper fulfillment of your order. All orders are subject to acceptance by an executive officer of the seller.

Backorders:

We will make every attempt to ship all orders complete. However, in the event of a backorder situation, we will ship backordered item as soon as possible. We will assume backorder acceptance by you unless you specifically ask us not to fulfill your order.

Returns:

Returned merchandise must be accompanied with invoice copy and will be issued as a company credit. No returns or allowances for items purchased over 15 days prior to return. All returns are subject to management approval. There will be a 10% charge for restocking. The States of Illinois, Kentucky, and Michigan prohibit us from accepting returned foams and batting. No returns on used tools, special orders, or aerosols. There will be a 10% cutting fee on returns for any material that has been cut in addition to the 10% restocking fee. No returns on any material under 5 yards.

Claims, Shortages, Late Deliveries, Defective Goods:

No claims will be allowed unless reported within 5 days after receipt of merchandise. All materials shipped at buyers risk. Our responsibility ceases upon delivery of materials in good order to the shipment carrier. All materials should be examined carefully by the buyer before the transportation receipt is signed. If materials are received in bad condition, the buyer should require the agent of transportation company to make a notation of the delivery condition on the freight bill and immediately file a damage claim with the carrier. All guarantees, warranties, labor credits, etc. are handled through the products' respective manufacturers. DLT Corporation is not responsible for any types of guarantees, warranties, etc. We will do our best to work with you and the manufacturer to handle any product failure issues that may arise.

Pricing:

Title of goods does not pass until goods are paid in full. Prices are subject to change without notice per market fluctuations. Since we carry over 24,000 items, it would be virtually impossible to proactively notify all customers of pricing changes. Please verify pricing upon ordering, as we’ll be happy to answer any questions you may have.

Payment Options:

We accept Visa, Mastercard, Discover, American Express, business checks and cash. No personal checks accepted unless previously cleared with the business office.

Miscellaneous Charges:

Delinquent open accounts are charged 23.99% APR or 1.99% a month on the outstanding balance and subject to C.O.D. status without notice after 30 days past due. There will be a $35.00 charge on uncollected checks plus all legal fees and other costs, and we reserve the right to refuse checks on future purchases. No additional credit will be allowed on delinquent accounts. Title of goods does not transfer until goods are paid for in full. DLT reserves the right to charge credit cards on file for delinquent accounts.

Delivery Trucks:

We offer our delivery truck and sales routes to most Midwestern areas with a low flat fee per order. Delivery truck minimum orders vary by location. Please call before 4pm on the day before the truck will be in your delivery area.

Shipping:

All shipping is sent FOB DLT Warehouse. Our responsibility ceases after we hold receipt in good order from shipping carrier, and goods leave our building. We reserve the right to ship by the carrier of our choice. FedEx is our preferred parcel shipping company, UPS by customer request. Speedee Delivery services are also available in Minnesota, Wisconsin, Iowa, Illinois, Missouri, North Dakota, South Dakota and Nebraska for oversized and Hazardous Material parcels. In addition, we have negotiated our LTL shipping program to be able to offer large corporation pallet pricing to all of our customers. We’ll be happy to quote pallet pricing for you.

Order Delivery:

In-stock orders received before 3:00pm (Central) (Owensboro), 3:00pm (Eastern) (Detroit), and 4:30pm (Central) (Chicago) will be shipped that same day.

Color Accuracy:

Please note that we have worked very hard on recreating colors and swatches in our catalog and on our website utilizing the very best in technology. Unfortunately, we can not warrant 100% color perfection or recreation. Please do not rely on the catalog or website as a source for color accuracy. Don’t hesitate to call, email, or write us for a true swatch card or sample. We’ll be happy to send it.

Printed Catalog Pricing:

Pricing listed in our printed catalog is provided to give you an approximate costing idea. Naturally, market prices fluctuate frequently, so it is impossible for us to maintain accurate pricing in a published catalog. All prices are believed to be accurate at the time of printing. We make no guarantees as to pricing printed in our catalog.


Website Terms of Service:

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DLT Corporation. The collective work includes works that are licensed to DLT Corporation. Copyright 2003, DLT Corporation ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with DLT Corporation or purchasing DLT Corporation products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with DLT Corporation or to purchase DLT Corporation products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DLT Corporation. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of DLT Corporation used in the site are trademarks or registered trademarks of DLT Corporation

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DLT Corporation disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DLT Corporation does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DLT Corporation does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
DLT Corporation shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DLT Corporation has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a DLT Corporation product is mistakenly listed at an incorrect price, DLT Corporation reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DLT Corporation reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DLT Corporation shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by DLT Corporation without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

DLT Corporation may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DLT Corporation.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Illinois, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DLT Corporation products) shall be in the state or federal courts located in Du Page County, Illinois. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DLT Corporation products) must be commenced within one (1) year after the claim or cause of action arises. DLT Corporation's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DLT Corporation may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DLT Corporation or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
DLT Corporation does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DLT Corporation is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DLT Corporation reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DLT Corporation in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless DLT Corporation, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, DLT Corporation may link to sites operated by third parties. However, even if the third party is affiliated with DLT Corporation, DLT Corporation has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DLT Corporation. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DLT Corporation seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
This Privacy Policy governs the manner in which DLT Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.dltcorporation.com website ("Site"). This privacy policy applies to the Site and all products and services offered by DLT Corporation.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
DLT Corporation may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To share your information with third parties
We may share or sell information with third parties for marketing or other purposes.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Changes to this privacy policy
DLT Corporation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
DLT Corporation
www.dltcorporation.com
27735 Diehl Rd.
Warrenville, IL 60555
708-499-2040
info@dltcorporation.com